The Employee Relations Department is responsible for providing and managing an integrated range of services that support the employee experience at King Saud University and facilitate employment-related and administrative procedures. These services include employee services, government relations, records management, administrative communications, and support services.

The Department also works to develop its services and procedures, strengthen communication with beneficiaries, support digital transformation, and enhance integration with relevant entities within and outside the University. These efforts contribute to improving operational efficiency, the quality of the work environment, and the overall employee experience.

• Enhance the employee experience and increase job satisfaction.

• Improve service efficiency and support digital transformation.

• Strengthen internal communication with University employees.

• Develop records management and electronic archiving and improve data quality in accordance with best practices.

• Improve the speed and accuracy of transactions and services.

• Develop high-impact initiatives that promote institutional belonging and motivation.

• Strengthen integration among the Department’s units to enhance institutional performance.

• Oversee employee relations services, including government services, records management, employee services, administrative communications, and support services.

• Manage and organize employee records in both physical and electronic formats in accordance with approved policies and regulations.

• Provide passport, residency, and recruitment-related services and coordinate with relevant government entities.

• Receive and follow up on employee requests and inquiries and work to address them efficiently.

• Develop internal communication channels and raise awareness of relevant policies and procedures.

• Monitor the implementation of policies and procedures related to employee relations.

• Prepare periodic reports and performance indicators and submit them to the relevant entities.

• Participate in the development and implementation of initiatives and programs that enhance the employee experience.

• Support digital transformation by developing relevant services and electronic systems.

• Coordinate with departments and units across the University to ensure integrated service delivery.

• Oversee the Department’s units and organize the distribution of responsibilities among them.

• Propose improvements to employee relations policies and procedures.

• Access employee data and records within the limits of approved regulatory authority.

• Represent the Department in relevant meetings and committees.

• Submit recommendations and initiatives that contribute to improving the employee experience.

The Employee Relations Department reports to the Deanship of Human Resources and comprises the Office of the Department Director and the following units: